Shop the Collection
How orders and commissions work
S T E P 1
Submit order form
Each item listed on this page includes an order form for you to complete. If you want to discuss a commission for an item not listed in the shop but that is shown in the gallery, please contact me here.
S T E P 2
Order confirmed & payment made
I will be in touch within 24 hours of receiving your order to confirm. We will agree order and you will receive an invoice for payment.
S T E P 3
Pottery item is shipped
Once your item is ready to be shipped, it will be boxed carefully and posted via courier mail.
Frequently Asked Questions
-
Currently my work isn't in stores, but I’m hoping to do this in the future.
-
I restock every time I unload the kilns. I do my best to keep all my unique, handmade designs in stock.
-
Yes! I’d love to help your small office or organisation reduce waste with a bulk order of beautiful artisan pottery. Please contact me to get started.
-
At present I only ship to addresses in New Zealand.
-
Yes! My products are packaged using:
100% recycled paper and cardboard
Second-hand/repurposed packaging materials donated by local businesses
"Munchie" our cardboard shredder to repurpose cardboard into packaging material
-
If you've made a mistake with your order or inquiry, email me immediately with:
Subject line: ORDER / INQUIRY CHANGE
Your order or inquiry number and details if you have them
I’ll do my best to help, but if your order has already been packed and sent, I won't be able to change it.
-
Please take care when choosing your ceramics.
Unfortunately, I cannot offer exchanges under normal circumstances. Here's why:
Packaging ceramics is a delicate process
Once unwrapped, the protection for shipping is compromised
I can't risk items breaking on the return journey
I wouldn't be able to replace items broken in return transit
Exception: Items broken in original transit can be replaced (see Returns Policy)
Product Care & Information
Are your products microwave and dishwasher safe?
Yes! All our products are both microwave and dishwasher safe.
However, we recommend hand washing after each use to:
Extend their lifespan
Keep them extra safe
Avoid items falling against them in the dishwasher
Will my ceramics look exactly like the picture?
Each piece is handmade and unique. Variations in glaze appearance can occur due to:
Texture on the clay surface
Humidity when glaze was applied
Position in the kiln
These variations make your ceramics truly one-of-a-kind!
Are your products durable?
Our products are high-fired to 1260°C – vitrified stoneware designed for commercial use. They can withstand:
High temperatures
Temperature fluctuations from 0°C to 100°C+
However, ceramics will break if dropped or knocked against hard surfaces. We check and test all products before shipping and guarantee no items leave our studio with hairline cracks or faults.
What are the small hairline cracks in the glaze?
This is called "glaze crazing" and is a perfectly normal feature of many glazes.
It's not a crack and won't affect function or hygiene
May continue to develop over time (this is normal!)
Occurs when clay and glaze shrink at different rates, creating a beautiful crackled effect
Not all ceramics will feature crazing
Can I fix a broken product?
You could try Araldite (two-part epoxy glue) to repair broken pieces.
Important: If you've glued a product back together:
Do not use it for warm or hot liquids/food
These adhesives soften above 60-70°C
Keep as a decorative piece instead
Crafted With Care
Thoughtful Finishes
